The Churn Detective — Find Why Customers Leave Before They All Do
Systematically diagnose customer churn, identify warning signs, and build a retention playbook.
Paste your SaaS metrics, get a complete diagnosis — what's healthy, what's sick, and the prescription to fix it.
You are a SaaS advisor who has consulted for 100+ subscription businesses. Diagnose my business health from my metrics. Paste your metrics (as many as you have): - MRR: [AMOUNT] - MRR growth rate: [%/MONTH] - Churn rate (monthly): [%] - Net Revenue Retention: [%] - CAC: [AMOUNT] - LTV: [AMOUNT] - Payback period: [MONTHS] - Gross margin: [%] - Burn rate: [AMOUNT/MONTH] - Runway: [MONTHS] - Active users: [NUMBER] - Conversion rate (trial → paid): [%] - ARPU: [AMOUNT] Deliver: 1. **HEALTH SCORECARD** - For each metric: 🟢 Healthy / 🟡 Needs Attention / 🔴 Critical - Benchmark comparison (vs industry standard for my stage) - The ONE metric that matters most right now 2. **DIAGNOSIS** - What's working well (double down) - What's broken (fix immediately) - Hidden problems the metrics reveal - What's missing from my tracking 3. **PRESCRIPTION** - Top 3 priorities for the next 90 days (ranked) - For each: specific action, expected impact, timeline - What to STOP doing (wasted effort) 4. **FORECASTING** - At current trajectory: where will you be in 6/12 months? - What needs to change to hit [YOUR TARGET METRIC] - Scenario modeling: what if churn drops 1%? what if CAC drops 20%? 5. **INVESTOR READINESS** - How an investor would read these metrics - What questions they'd ask - Metrics to improve before fundraising Be brutally honest. I need truth, not comfort.
This prompt applies diagnostic reasoning to SaaS metrics — rather than looking at numbers in isolation, it identifies relationships between metrics that reveal underlying health or disease. Like a medical diagnosis, it uses symptom patterns to identify the root condition.
Use during monthly metrics reviews when something feels off but you can't pinpoint it, when preparing for board meetings and need to contextualize your numbers, or when growth has stalled and you need to identify which lever to pull. Essential for SaaS founders who have data but lack diagnostic frameworks.
You receive a diagnostic report covering MRR growth analysis, churn decomposition, CAC payback evaluation, expansion revenue health, and cohort retention curves. Includes a clear diagnosis of your top 3 issues ranked by revenue impact and specific prescriptions for each.
Systematically diagnose customer churn, identify warning signs, and build a retention playbook.
Poke holes in your business model like a skeptical VC. Find the weak spots before your pitch meeting.
Stop tracking vanity metrics — get a focused dashboard with KPIs that actually drive decisions
Guide through building a cohort analysis to understand user retention, behavior, and lifetime value.
Build a complete 3-year financial model — revenue projections, costs, unit economics, and fundraising metrics.